1. Hi Bolly, can you tell us a bit about your background and what led you to your role as a digital marketing manager?
2. How has that experience influenced your approach to your work at SE10?
3. What do you think was the biggest surprise or challenge when you first joined the SE10 team?
4. Is there a particularly memorable experience from your first year at Se10?
While the daily strategic work is rewarding, the real standout moment was supporting a client on-site at a festival for nearly a week with my colleague Ben Poulten. We were there to shoot and post video content to their social channels in real time and it was an absolute marathon! Our days typically started at 7:30am and didn’t wrap up until 2 or even 3am! It was pretty intense, but being there on the ground allowed me to see the immediate impact of our digital work in real time. More importantly, it was a turning point. Gaining the client’s trust by being fully ‘in the trenches’ with them is something that was very different to a Teams call. Personally, it stood out because it showed how trust is built through shared experiences and showing that you’re as committed to their success as they are.
5. It sounds like a great experience. What was the result?
6. How did this project change the way you think about your work?
The festival experience, in particular, reminded me that digital marketing doesn’t exist in a vacuum. It’s deeply connected to the physical energy of an event and the immediate needs of an audience. I believe it’s made me more agile in my thinking. I’m now even more focused on how we can make our digital strategies responsive and human, even in a highly technical B2B environment.
7. What personal qualities do you think have helped you in your role at SE10?
Curiosity has definitely got to be one of the biggest and most useful qualities. I genuinely enjoy getting under the skin of complex industries and asking the right questions to uncover what really matters. Resilience has also played a big role. Whether it’s long days on-site or navigating shifting campaign performance, staying calm and solution-focused makes a real difference. And finally, I’d say empathy. Understanding both the client’s pressures and the team’s strengths helps me build stronger working relationships on all sides.
8. How do you maintain productive collaboration with colleagues and clients?
9. Outside of work, what interests or hobbies do you enjoy, and how do they influence your professional life?
I’m a big fan of sewing! It’s important to have those offline moments to recharge. Interestingly, many of my hobbies require patience and attention to detail, which definitely crosses over into how I manage complex digital campaigns.
10. How do you approach work-life balance and personal wellbeing?
Having worked in high-pressure environments like fintech and start-ups, I’ve learned that boundaries are essential for long-term creativity and productivity. Switching off properly allows me to come back to challenges with a clearer head and better perspective.
11. What are your goals or aspirations for the coming years, both professionally and personally?
12. Alright, last question, if you could give your future self advice to use one year from now, what would it be?
Jack Porter
Account Manager
About the author
Jack is an account manager based in London, UK, who joined SE10 in 2022, assisting with media coverage and campaign management for European accounts. Arriving from a background in sports writing and video content production, thoughtfulness and consideration in presentation, and networking and building strong client relationships are key skills that have transitioned easily into PR. Jack has extensive experience in interviewing knowledgeable subjects and conveying received information to a wider readership in an understandable, relatable tone.
